Terms of Service

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement. You may not use the services where doing so would breach the laws of your jurisdiction, and we may restrict access from certain locations.

You confirm that the information you provide during registration and verification is accurate, and that you will keep it up to date.

2. Your account

You are responsible for keeping your credentials, two-factor authentication device and backup codes secure, and for all activity under your account. Notify us immediately if you suspect unauthorised access.

We may require identity verification before enabling certain features, and may suspend or restrict an account to comply with legal obligations, protect users or investigate suspicious activity.

3. The services

HarborFinance provides tools to view market information, hold supported digital assets, place spot orders, subscribe to managed investment plans and copy the strategies of other traders. Available features can vary by jurisdiction and account status.

Market data is supplied by third parties and may be delayed, interrupted or inaccurate. We do not execute orders against prices we cannot verify as current.

4. Demo environment

Where the services operate in demo mode, balances, deposits, withdrawals, order fills and statistics are simulated for evaluation purposes, are clearly labelled, and have no monetary value. Simulated activity cannot be converted into real assets.

5. Orders and execution

Orders you submit are instructions to buy or sell at the terms you specify. Orders may be rejected, partially filled or cancelled, including where you have insufficient available balance, where an order breaches risk limits, or where a market is halted.

You are responsible for reviewing each order before confirming. Completed trades are final except where we determine an obvious error occurred or are required to reverse them by law.

6. Deposits and withdrawals

You must send deposits only to addresses displayed in your account and only on the network indicated. Assets sent to the wrong address or network may be unrecoverable.

Withdrawals are subject to verification, review, minimum amounts and network fees, all shown before you confirm. We may delay or decline a withdrawal where required by law or to protect your account.

7. Investment plans and copy trading

Investment plans and copy trading involve risk. No return is promised or guaranteed, and you may receive back less than you allocate. Fees are described on each plan and on the Fees page.

Trader statistics describe past activity and are not a forecast. Profiles labelled as demo statistics do not represent real trading records.

8. Fees

You agree to pay the fees shown in the services at the time of each transaction. We may change the fee schedule prospectively and will publish changes before they take effect.

9. Prohibited use

• Using the services for money laundering, terrorist financing, fraud or sanctions evasion.
• Manipulating markets, including wash trading or spoofing.
• Accessing another person's account or attempting to bypass security controls.
• Automated access except through documented APIs within published rate limits.

10. Limitation of liability

To the extent permitted by law, we are not liable for losses caused by market movements, third-party data or network failures, events beyond our reasonable control, or your failure to keep your credentials secure. Nothing in these terms excludes liability that cannot be excluded by law.

11. Suspension and termination

You may close your account at any time after withdrawing your balances. We may suspend or terminate access for breach of these terms or where required by law, and will return any remaining eligible balances subject to applicable requirements.

12. Changes to these terms

We may update these terms from time to time. Material changes will be notified in the services before they take effect. Continued use after that date constitutes acceptance.

13. Contact

Questions about these terms can be sent via our contact page.